1. Who We Are
We are a hotel supplies manufacturer and supplier. This policy explains how we collect and use personal data when you visit our website or submit a query. If you have any privacy issues, please contact us via the email listed on our contact page.
2. Data We Collect
- Inquiry data: name, email, phone, company, country and message content you submit via our quote or contact forms.
- Attachment files you upload to support your inquiry.
- Technical data: IP address, browser type and pages visited, collected via server logs and cookies.
3. How We Use Your Data
- To respond to your inquiry and prepare quotations (legitimate interest / pre-contractual steps).
- To improve our website and analyze traffic, only with your cookie consent.
- We do not sell or rent your personal data to third parties.
4. Cookies
We use strictly necessary cookies for language preference and functional cookies for traffic analysis. When you first visit, our cookie banner lets you accept or decline non-essential cookies. You may change your decision at any time by clearing your browser storage.
5. Data Retention
Inquiry records are kept for up to 24 months to support your requests, then deleted or anonymized.
6. Your Rights
Under GDPR and applicable laws, you may request access, correction, deletion or portability of your personal data, and object to processing. Contact us and we will respond within 30 days.
7. Security
We apply technical and organizational measures including encrypted transmission (HTTPS/TLS), access controls and regular updates to protect your data.
8. Updates
We may update this policy from time to time. The latest version is always published on this page.